AfterTheMarket Content Moderation Policy

Last Updated: February 10, 2024

What's Not Allowed

Illegal Items and Activities

• Stolen or counterfeit products
• Illegal substances and drugs
• Weapons and explosives
• Content that breaks any laws

Harmful Content

• Hate speech and discrimination
• Harassment or threats
• Personal information shared without permission
• Explicit adult content
• Graphic violence

Marketplace Rules

• False or misleading product information
• Fake reviews or ratings
• Spam and scams
• Items that violate trademarks or copyrights

How We Moderate

Content Review

• Our system automatically flags suspicious content
• Our team reviews flagged content within 24 hours
• Users can report violations through the "Report" button

Consequences

• First violation: Warning and content removal
• Second violation: 7-day account restriction
• Third violation: Account suspension
• Serious violations may result in immediate account suspension

Appeals

• Users can appeal moderation decisions within 14 days
• Appeals are reviewed within 5 business days
• Contact support@afterthemarket.co.za for appeals

Seller Guidelines

Required for All Listings

• Clear, accurate product descriptions
• Honest pricing
• Real product photos
• Accurate item condition
• Clear return policy

Prohibited Practices

• Price gouging
• Bait and switch tactics
• Misrepresenting item condition
• Hidden fees

Reporting Violations

How to Report

• Click the "Report" button on any listing or content
• Select the violation type
• Provide additional details if needed
• Our team will review within 24 hours

Updates to This Policy

• We may update this policy as needed
• Major changes will be announced via email
• Latest version always available at afterthemarket.co.za/legal

Questions about this policy? Contact info@afterthemarket.co.za