Privacy Policy
Last Updated: November 30, 2024
1. Introduction
AfterTheMarket is a product of Capable Technologies (Pty) Ltd (“we,” “us,” or “our”) and operates the website afterthemarket.co.za (the “Service”). This Privacy Policy informs you of our policies regarding the collection, use, disclosure, and protection of personal information when you use our Service and the choices you have associated with that information.
2. Information We Collect
2.1 Personal Information
We collect the following types of personal information:
For All Users:
- Email address
- Phone number
- Physical address
- Communication preferences
Additional Information for Sellers:
- Identity document details
- Identity number
- Banking information for payments
2.2 Usage Data
We automatically collect information about how you interact with our Service, including:
- Browser type and version
- Pages visited
- Time and date of visits
- Time spent on pages
- Device information
3. How We Use Your Information
We use the collected information for:
- Facilitating transactions between buyers and sellers
- Account creation and management
- Processing payments
- Shipping coordination through PUDO
- Communication about orders and service updates
- Verification of seller identity
- Prevention of fraud and unauthorized activities
- Legal compliance
- Service improvement and optimization
4. Information Sharing and Disclosure
We share your information with:
- Other users (limited to information necessary for transactions)
- PUDO for shipping services
- Payment processors for transaction processing
- Law enforcement when required by law
- Service providers who assist in our operations
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data
- Regular security assessments
- Access controls
- Secure data storage
6. Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Lodge a complaint with the Information Regulator
- Withdraw consent for processing
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
8. Children's Privacy
Our Service is not intended for use by children under 18. We do not knowingly collect personal information from children under 18.
9. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences
- Understand how you use our Service
- Improve user experience
- Maintain security
10. International Data Transfers
We primarily process data within South Africa. If any data transfer outside South Africa occurs, we ensure compliance with POPIA requirements for cross-border transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Sending an email notification for significant changes
- Updating the “Last Updated” date
12. Contact Us
For questions about this Privacy Policy, please contact us at:
- Email: support@capabletech.net
- Phone or Whatsapp: +27 64 784 9054
- Address: 17B Ettienne Str, Island View, Mossel Bay
13. Information Regulator
You have the right to lodge a complaint with the Information Regulator:
- Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
- Email: inforeg@justice.gov.za
- Website: https://www.justice.gov.za/inforeg/