Seller Payout Policy

Overview

This policy outlines the payment terms and conditions for sellers operating on the AfterTheMarket platform. The payout schedule varies based on seller verification status and shipping confirmation requirements.

Verified Sellers

Eligibility Criteria

  • Must have completed the platform's verification process
  • Must provide valid tracking information for all shipments

Payout Timeline

  • Payments will be processed 3 days after shipping
  • Payment processing begins only after tracking number validation
  • Tracking numbers must be confirmed as valid through our verification system

Requirements

  1. Submit valid tracking information immediately after shipping
  2. Maintain verified seller status
  3. Comply with all platform shipping guidelines

Unverified Sellers

Payout Timeline

  • Payments will be processed 14 days after shipping
  • Extended timeline ensures package delivery and buyer satisfaction
  • Allows for proper resolution of any potential shipping issues

Requirements

  1. Submit valid tracking information for all shipments
  2. Maintain compliance with platform shipping guidelines
  3. Ensure accurate delivery address information

Tracking Number Validation

Process

  1. Seller submits tracking number through platform
  2. System automatically validates tracking number format and carrier
  3. Tracking number must show as active in carrier's system
  4. Regular tracking updates must be available

Invalid Tracking Numbers

  • Payout will be held if tracking number is invalid
  • Seller must provide corrected tracking information
  • Payout timeline restarts upon submission of valid tracking number

Payment Processing

Bank Account Requirements

  • Bank account details must be provided during shop creation
  • Only bank accounts registered during shop setup will be eligible for payouts
  • Sellers are solely responsible for ensuring bank account details are correct
  • Incorrect banking details may result in delayed or failed payments
  • Updates to banking information require additional verification

Payment Methods

  • Payments processed exclusively through platform's secure payment system
  • Direct bank deposits to registered shop bank accounts only
  • No alternative payment methods accepted

Holds and Delays

  • Payments may be held for security review
  • Additional verification may be required for unusual activity
  • Platform reserves right to delay payments for policy violations

Customer Support

Contact Information

  • Dedicated support for payment-related inquiries
  • Priority support line for verified sellers
  • 24/7 access to payment status through seller dashboard

Compliance

Sellers must comply with all platform policies, including:

  • Accurate product listings
  • Proper packaging guidelines
  • Shipping timeline requirements
  • Customer service standards

This policy is effective immediately and applies to all sellers on the AfterTheMarket platform. We reserve the right to modify payment terms with notice. Any changes will be communicated to sellers and posted on the seller dashboard.

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